One of the most popular options for remote desktop access is TeamViewer, which is free for personal use. This solution actually works across different operating systems, so if they’re on a Windows PC and you’re on MacOS or Linux (or heck, even a smartphone), you can still help them out. Sessions are encrypted and also require sign-in to your Google account for access. (If you’d still like a guide, check out our sister site Computerworld’s walkthrough of installation and setup.) And as an added benefit, the more techphobic will likely find it a less confusing or intimidating interface-most everyone uses Chrome as their default browser. Google’s solution for remote access is one of the most dead-simple options out there. Note: For all the software mentioned below, you’ll need to install it both on your computer and that of the person you’re helping.
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